Hank's Crew Fixes Appliances in Brookhaven, GA

Brookhaven Neighborhoods on Our Route

• Historic Brookhaven and Brookhaven Village — homes and townhomes near Peachtree Road and Dresden Drive.
• Ashford Park and Drew Valley — neighborhoods on the east side, toward Chamblee.
• Around Murphey Candler Park — streets in the northern part of the city.
• Near Oglethorpe University — homes and condos close to Peachtree Road.
• The North Druid Hills Road side — Brookhaven addresses in 30329.

Brookhaven ZIP codes on our map: 30319 and 30329. Your mail may say Atlanta or Brookhaven; either way, enter the ZIP code in the form to confirm.

What Hank's Crew Repairs in Brookhaven

Pushing the Range Back In, the Safe Way

Cleaning behind and beside the range is a good habit. Sliding it back is where trouble starts. Here's what to watch for, gas or electric.

Before you pull it out:

• Know where the gas shut-off valve for the range is, usually behind the range or in a cabinet next to it.
• For an electric range, have room to slide it without dragging the cord along the floor.
• Lay down cardboard or a mat so the feet don't scratch the floor.

Sliding it back in:

• Go slowly and look behind it. On a gas range, the flexible connector between the wall valve and the range shouldn't be kinked, crushed or bent sharply. On an electric range, the cord shouldn't be pinched against the wall.
• Re-engage the anti-tip bracket. That small metal bracket on the floor or wall holds a rear foot of the range so it can't tip forward if a child climbs on an open door. If the range slides back but the foot misses the bracket, the protection is gone.
• Check that it's level so the oven door closes square and pans don't slide.

After it's back:

• On a gas range, light each burner and look for a steady blue flame.
• If you smell gas at any point, don't light anything and don't flip switches. Get everyone out of the house and call the gas utility once you're outside.

If a burner won't light after the move, the cord or connector looks damaged, or the range rocks when you press on the open door, give my crew a call before you use it.

Steam Ovens: Don't Ignore the Descale Reminder

Some Brookhaven kitchens have a combination steam oven, often a wall oven that can bake, roast and steam. Those ovens make steam from water held in a tank or supplied through a line, and like a coffee maker, they collect mineral scale over time. Sooner or later the display asks you to run a descaling program.

That reminder is worth taking seriously:

• Run the descale program when it asks. Follow the steps in the manual exactly, and use the descaler it names.
• Use the water the manual recommends for the tank. Some makers prefer filtered water, and some warn against certain kinds.
• Empty and dry the tank after steam cooking if the manual says so, so water doesn't sit in it.
• Wipe out the cavity once it's cool; moisture and food residue left behind can cause odors.

Skipping the descale cycle can leave the steam system clogged with scale. The oven may make less steam, take longer to heat, or show an error and refuse to steam at all. If the oven still won't steam after a full descale, or water leaks from the door or the bottom, it needs a tech. My crew works on wall ovens and steam ovens alongside regular ranges, and checks the steam system, the water supply and the controls.

Leaving a Fridge Unplugged for a While? Prop the Doors

Maybe it's a second fridge you won't need until spring, or a unit in a condo that will sit empty for a few months. Turning it off is simple. Leaving it shut up tight is a mistake.

Here's how to rest a refrigerator properly:

• Empty it and unplug it. Take out every item, including condiments in the door.
• Turn off the ice maker and close the water supply valve if it's connected, then empty the ice bin.
• Let it defrost and wipe it dry, including the drain pan underneath if you can reach it.
• Clean the inside with warm water and a little baking soda, then dry it.
• Prop the doors open a few inches with a towel or a block so air can move inside. A closed, unplugged fridge traps moisture and grows mold and odors quickly.

Prop the doors in a way that can't be swung shut, and keep children away from the open unit; no one should be able to climb in and get trapped. When you plug it back in, give it several hours, up to a day, to cool down before loading food, and check it with a thermometer. If it won't get cold after a rest, a start part, the fan or the control may need a look.

Brookhaven Repairs on Hank's List

• A gas range that won't light a burner after being pushed back in.
• A range that rocked forward because its foot missed the anti-tip bracket.
• A steam oven showing an error after months without descaling.
• A spare fridge that smelled of mildew after sitting closed and unplugged.
• An undercounter beverage center stuck at 50°F.
• A built-in fridge whose freezer drawer frosts up within days.

A Brookhaven Visit With Hank's Crew

Get on the schedule: phone us or send the form. A person answers 24/7 and books your same- or next-day visit.

Pin down the fault: the tech checks power, gas, water and settings first, then tests the parts behind the symptom and explains the fault in plain words.

Make the repair: with your OK, the tech fits genuine or OEM-approved parts and tests the appliance before heading out. You get up to 6 months of warranty on the parts and the labor.

Mars Essentials for Brookhaven

• Same- or next-day visits in 30319 and 30329.
• A person answers the phone, 24/7.
• EPA 608 certified techs for sealed-system work.
• Background-checked techs, and insured repairs.
• Genuine or OEM-approved parts every time.
• Repairs warrantied for up to 6 months, parts and labor alike.
• A family-owned company with 15+ years of experience.

Brands We Work On in Brookhaven

Brookhaven homes range from older ranches to new builds, and their kitchens show it: Whirlpool, GE, GE Profile, GE Café, KitchenAid, Bosch, Samsung, LG, Frigidaire, Electrolux, Maytag and Fisher & Paykel, plus wine and beverage coolers from many makers. Every tech on my crew has years of experience with these brands.

Mars Appliance Repair is a family-owned, independent company. We have no tie to any manufacturer, none endorses us, and brand names appear here only to show what we repair.

Other Cities Near Brookhaven

• Chamblee — northeast, right next door
• Dunwoody — north, up Ashford Dunwoody Road
• Sandy Springs — northwest of the city
• Peachtree Corners — northeast, past Chamblee
• Tucker — east, across DeKalb
• Decatur — southeast of Brookhaven

Brookhaven visits begin at 1945 The Exchange SE, Atlanta, GA 30339.

Get Hank's Crew to Brookhaven

Call (470) 516-8711 any hour and a person picks up, or use the form, and we'll schedule a same- or next-day visit in Brookhaven.