Hank's Crew Fixes Appliances in Loganville, GA

Loganville Areas on Our Map

• Downtown and Main Street — older homes near City Hall and the center of town.
• Along US 78 — subdivisions, townhomes and shopping on both sides of the highway.
• GA 20 toward Lawrenceville — neighborhoods on the Gwinnett side, north of town.
• The Walton County side — larger lots and country roads south and east of downtown.
• Newer subdivisions — streets of recently built homes on the edges of town, in both counties.

Loganville ZIP code: 30052, on both sides of the county line. Pop it into the form for a quick yes.

What Hank's Crew Repairs in Loganville

Propane at Home? Make Sure the Range Is Set Up for It

Not every house near Loganville is on a natural gas line. Some run on a propane tank instead, and that matters for a gas range. Most gas ranges come set up for natural gas. To run on propane, also called LP, the range needs a conversion: smaller burner orifices (or adjusted ones on some older models) and a pressure regulator set for LP. Many ranges ship with the parts for it.

Here's how a range that isn't set up for the gas it's burning tends to behave:

• Tall, lazy, yellow flames, soot on the bottoms of pans and a smell while cooking. This often means a natural gas setup running on propane. Stop using it until it's been checked.
• Tiny, weak flames that barely heat a pot. Often a propane setup running on natural gas.
• An oven that heats poorly or smells of gas at ignition, because the oven burner wasn't converted along with the cooktop.

A healthy gas flame is mostly blue with a crisp shape. Conversion is gas work, and it should follow the range maker's instructions to the letter. If you've just moved into a home with propane, or bought a range that hasn't been converted, tell us when you book and send the model number, so the tech knows what to look for.

First Week in a New House: Fridge and Oven Checks

Moving into a new house in Loganville, or moving appliances into it, brings its own set of puzzles:

• A fridge that rode on its side. Stand it upright and wait before plugging it in. The usual advice is to wait several hours, and up to a day if it traveled lying down, so oil can settle back into the compressor. The owner's manual gives the exact time for your model.
• A brand-new fridge that isn't cold yet. Many take up to 24 hours to reach their set temperatures. Load food gradually, starting with items that are already cold.
• The water hookup. Make sure the valve feeding the fridge line is fully open, and look for drips at the connection after the first hour of use.
• The first ice. A new ice maker can take around a day to make its first batch. Many manuals say to toss the first few batches, which flush out the new water line.
• Smoke from a new oven. On first use, a new oven burns off coatings from the manufacturing process. A light smell and a little smoke are normal for a short while. Open a window, and follow the manual's break-in steps if it has them.

If the fridge still isn't cold after a full day, or the oven keeps smoking after its first few uses, that's past normal and worth a visit.

Uneven Cakes? Check That the Range Is Level

If cakes bake taller on one side, or oil pools at one edge of the pan, the range itself may be tilted. New floors, a move or an uneven subfloor can all knock it off level. Here's how to check:

1. Set a level on an oven rack in the middle of the oven, front to back and then side to side.
2. Adjust the leveling legs at the corners. On many ranges you reach the back legs by removing the storage drawer.
3. Check the anti-tip bracket. Once the range is level and pushed back, the bracket at the back must still hold a rear leg in place.

If the range is level and baking is still uneven, the problem may be a bake element with a weak section, a sensor reading wrong or a convection fan that has stopped. That's when a tech should test it.

Oven Light Out? Change the Bulb Safely

A dark oven makes it hard to check food without opening the door, which lets heat out. Changing the bulb is often a simple job if you do it right:

• Cut the power first at the breaker, and wait until the oven is completely cool.
• Remove the glass cover over the bulb. Some twist off; others are held by a wire clip.
• Use an appliance bulb rated for oven heat. A standard household bulb isn't made for those temperatures.
• If the cover won't budge, don't force it with pliers; the glass can shatter.

Some newer ovens use LED lights that aren't meant to be replaced by the owner. If yours does, or if a new bulb still doesn't light, the socket, the wiring or the control may be at fault.

Loganville Repairs on Hank's List

• A gas range burning tall yellow flames on propane.
• A newly delivered fridge that still isn't cold after a full day.
• A range set slightly off level, so every cake bakes lopsided.
• A chest freezer in an outbuilding that stopped holding zero.
• An oven light that went out with the cover stuck tight.
• An ice maker that never made its first batch.

A Mars Visit in Loganville

First, the call: phone us or send the form. A person answers 24/7 and books a same- or next-day window.

Then the diagnosis: the tech checks power, gas type, water and settings, tests the parts linked to your symptom and explains what failed.

Last, the repair: once you agree, genuine or OEM-approved parts go in and the tech tests the appliance before leaving. A warranty of up to 6 months covers the parts and the labor.

What Loganville Homeowners Get From Mars

• Same- or next-day visits throughout 30052.
• A person answering calls 24/7.
• EPA 608 certified techs for any sealed-system work.
• Techs who are background-checked, and insured work.
• Genuine or OEM-approved parts.
• A warranty of up to 6 months that includes labor.
• 15+ years of experience as a family-owned business.

Brands We Repair in Loganville

We repair Whirlpool, GE, GE Profile, Frigidaire, Maytag, KitchenAid, Samsung, LG, Electrolux, Kenmore, Amana, Hotpoint and Bosch in Loganville homes, on natural gas or propane. My techs bring years of experience with each of these brands.

Mars is an independent, family-owned company. We have no connection to any manufacturer and carry no manufacturer's endorsement; the brands are named only to show what we fix.

Other Cities Near Loganville

• Grayson — west, along US 78
• Snellville — west, past Grayson
• Dacula — north, into Gwinnett
• Lawrenceville — northwest, up GA 20
• Lilburn — west, beyond Snellville
• Conyers — south, in Rockdale County

Loganville visits head out from 1945 The Exchange SE, Atlanta, GA 30339.

Book Hank's Crew in Loganville

Call (470) 516-8711, answered by a person 24/7, or send the form, and we'll set up a same- or next-day visit in Loganville.