Hank's Crew Fixes Appliances in Grayson, GA

Where Hank's Crew Works in Grayson

• Grayson Highway (GA 20) — homes and shops along the main road toward Lawrenceville.
• Rosebud Road — subdivisions on the way over to Snellville.
• The town center — older homes and newer streets around the heart of Grayson.
• The Loganville side — neighborhoods east of town.
• North Grayson — homes up toward Dacula.

Grayson ZIP code on our map: 30017. Type yours into the form to check any address.

Grayson Repairs Hank's Crew Handles

A Fridge Reading 3 and a Freezer at -18? Check for Celsius

You glance at the display on the fridge door and see 3 for the fresh-food side and -18 for the freezer. It looks like a broken control. More likely, the display has been switched to Celsius. Many refrigerators with a digital panel can show either scale, and the change usually takes a button combination that's easy to hit by accident while wiping the panel or when a curious kid presses everything at once.

Here's how the numbers line up:

• Fresh food: 37°F is about 3°C, and 40°F is about 4°C.
• Freezer: 0°F is about -18°C.

So a fridge reading 3 and a freezer reading -18 in Celsius are right where they should be.

How to tell and how to switch back:

• Look for the letter. Most displays show a small C or F next to the number.
• Check the manual for your model. The steps differ by brand. Often it's two buttons held together for a few seconds.
• Confirm with a thermometer. An appliance thermometer on the middle shelf settles the question. If it reads 37°F while the display says 3, nothing is wrong.

If the display is set to Fahrenheit and still shows numbers that make no sense, or the thermometer disagrees with it by a wide margin, the problem could be a sensor or the control board. That's when my techs take over.

Celsius on the Oven Display, Too

Some ovens can switch scales as well. A recipe that calls for 350°F means about 177°C, and many ovens set to Celsius offer 175 or 180 instead. If you punch in a number from an American recipe and the oven refuses it, or the display shows a figure you didn't expect, look for that small C. The manual for your oven shows how to switch it back to Fahrenheit.

Oven Racks That Stick After a Cleaning Cycle

The racks used to glide. Now they scrape, squeal and catch halfway out, and pulling a hot casserole has turned into a wrestling match. The cause is often a self-clean cycle with the racks left inside.

Standard oven racks have a smooth finish that helps them slide on the side supports. The very high heat of self-clean dulls and discolors that finish, and the racks start to drag. Many owner's manuals say to take standard racks out before running self-clean, unless they are marked as safe for it. Racks with ball-bearing glides often have their own rules, so check before running the cycle.

Ways to get them moving again:

• Wipe the edges lightly with vegetable oil. Many manuals suggest a small amount on a paper towel, rubbed along the side rails of a cool rack.
• Check that the rack is straight. A rack bent by a heavy roasting pan binds on one side.
• Seat it on the correct supports. A rack resting on two different levels tilts and sticks.
• Clean the racks outside the oven. Warm, soapy water in a sink or tub works well.

If a support on the oven wall is bent, loose or pulled out of place, or the oven door no longer clears the rack, that's a repair. My techs can straighten or replace the parts.

The Wall Switch That Turns Off Your Wine Cooler

In basements, bonus rooms and kitchen islands, some outlets are wired to a wall switch. In other rooms, only the top or bottom half of an outlet is switched, so a lamp can be turned on at the door. Plug a wine cooler, a beverage fridge or a spare freezer into one of those, and it runs fine until somebody flips the switch on the way out of the room.

The appliance shuts off without any noise or warning. A day later the wine is at room temperature, or the freezer is soft.

How to check:

• Plug a lamp into the same outlet and flip the switches nearby. If the lamp goes out, so will the cooler.
• Try both halves of the outlet. One half may be switched while the other stays on.
• Watch for a pattern. A cooler that dies after a party or a movie night downstairs points to a switched outlet.

The easiest fix is moving the appliance to an outlet that's always on. An electrician can also rewire the switched one. Please don't run an extension cord across the room to reach another outlet.

If the cooler is on an always-on outlet and still goes dark, the trouble is inside it: the power cord, the control board or a temperature control. That's a job for my crew.

Grayson Jobs on Hank's List

• A fridge display stuck in Celsius after a cleaning.
• Oven racks dragging after a self-clean cycle.
• A basement wine cooler wired to a light switch.
• An upright freezer at 15°F with frost on the back wall.
• An ice maker turning out half-size cubes.
• A gas burner that sparks but never catches.

Your Mars Visit in Grayson

Reach us: call or use the form, any time of day. Someone picks up 24/7 and saves you a same- or next-day time.

Diagnosis: the tech checks power, water, gas and the settings first, then tests the parts linked to the symptom and explains what's wrong in plain words.

Repair: after you approve, the tech installs genuine or OEM-approved parts and tests the appliance before leaving. Up to 6 months of warranty covers the parts and the labor.

Mars in Grayson, at a Glance

• Same- or next-day visits throughout 30017.
• Phones answered by a person, 24/7.
• EPA 608 certified techs for refrigerant work.
• Background-checked techs, insured work.
• Genuine or OEM-approved parts on every repair.
• Parts and labor covered for up to 6 months.
• Family-owned, with 15+ years in appliance repair.

Brands Hank's Crew Repairs in Grayson

Grayson homes keep my techs busy with Whirlpool, GE, GE Profile, Samsung, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Bosch, Electrolux and Haier, plus wine coolers and beverage fridges from many makers. They have years of experience across all of these brands.

Mars Appliance Repair belongs to a family, not to any manufacturer, and no brand endorses us. The names above only tell you what we work on.

Cities Around Grayson

• Snellville — southwest of town
• Loganville — east on GA 20
• Lawrenceville — northwest up Grayson Highway
• Dacula — to the north
• Lilburn — west of town
• Stone Mountain — farther southwest

Grayson visits head out from 1945 The Exchange SE, Atlanta, GA 30339.

Book Hank's Crew in Grayson

Call (470) 516-8711 to reach a person 24/7, or send the form, and we'll set up a same- or next-day visit in Grayson.