Hank's Crew Fixes Appliances in Scottdale, GA

Scottdale Streets on Our Route

• East Ponce de Leon Avenue — homes and apartments along the road through the middle of town.
• The old mill area — streets near the site of the Scottdale Cotton Mill.
• Around Tobie Grant Park — houses close to the park and its recreation center.
• The Decatur side — homes on the west end.
• Toward I-285 — streets on the east side, heading for Clarkston.

Scottdale ZIP code on our map: 30079. Since Scottdale isn't a city, we go by ZIP code; key yours into the form for a quick answer.

What Hank's Crew Repairs in Scottdale

No Water Line? Switch the Ice Maker Off

Plenty of refrigerators leave the store with an ice maker already inside, even when the kitchen has no water line behind the fridge. It happens in rentals, and in homes where a new fridge replaced an older one that never made ice. Left switched on, that ice maker keeps asking for water it will never get.

What you might notice:

• A buzz or hum from the back of the fridge every so often. That's the water valve opening with nothing to send.
• A clicking or turning sound from the freezer as the ice maker runs a cycle with an empty tray.
• An error or an ice light on the display of some models.

None of that does the fridge any good. The valve and the ice maker motor wear for no reason. Your manual shows how to switch it off: on many models you lift the metal arm beside the ice maker until it clicks, flip a small switch on the ice maker, or turn off ice on the control panel.

Do the same when the water will be off for a while, such as during plumbing work or before you leave town. Turn the ice maker back on once the water returns and the line has been flushed.

When to call my crew: the valve keeps buzzing with the ice maker off, water drips behind or under the fridge, or the ice maker still won't fill after a water line goes in. Running a new line is plumbing work. Once it's connected, my techs can test the valve, the fill tube and the ice maker itself.

Beads of Water Inside the Fridge

You open the door and the glass shelves are wet, drops cling to the walls, or a little water sits under the crisper drawers. The fridge may still be cold. Most of the time, the water comes from damp air that got inside.

Where the moisture comes from:

• Door openings. On a muggy Georgia day, each one lets in warm, wet air that turns to drops on cold surfaces.
• A door left ajar, held open by a jug or a pan sticking past a shelf.
• Uncovered food. Open bowls of soup, cut fruit and wet produce all give off water.
• A worn door gasket that lets air leak in all day long.

What to do: cover food and liquids, wipe the shelves dry, and make sure the door swings shut and seals on its own. Run a hand along the gasket for tears, flat spots or a gap at the corners. Rearrange anything that keeps the door from closing.

Some refrigerators, often compact and older models, cool through the back wall of the fresh-food section. Frost forms there while the compressor runs, melts between cycles and runs down a channel to a drain. A few drops on that back wall are normal for those models.

It's a repair when water collects on the floor of the fridge, ice builds up on the back wall instead of melting off, the drops come back on dry days with the door closed, or the fridge is warm as well as wet. A blocked drain, a defrost problem, a door that sags or a torn gasket can be behind it, and my techs can track down which.

Rocking Pans and Worn Grate Feet

The pot of rice wobbles every time you stir it, and the skillet tips toward the front. Before you blame the range, lift the grate and look underneath. On many gas cooktops, each grate stands on small rubber or silicone feet. Those feet wear thin, crack from the heat, or pop off in the dishwasher or the sink, and then the grate rocks.

A rocking grate is more than an annoyance:

• Hot pots can tip, especially a full pot of boiling water near the front.
• The flame heats unevenly under a pan that isn't level.
• Bare grate legs scratch the cooktop surface.

What to check:

• Count the feet. Compare each grate with the others and look for one that's missing or worn flat.
• Seat the grates the right way. Many grates fit only one way, with notches that line up with the cooktop or with the grate next to it.
• Check the pan. A warped pan rocks on any grate. Set it on the counter and see.
• Check the range. If every pan leans the same way, the range itself may need leveling.

Replacement feet and grates are made for each model, so use the model number from the label behind the storage drawer or on the frame by the oven door. My techs replace grates, feet, burner bases and burner heads with genuine or OEM-approved parts, and they check a cracked grate or chipped enamel that exposes bare metal while they're at it.

Scottdale Fixes on Hank's List

• An ice maker buzzing every hour in a fridge with no water line.
• A top-freezer fridge with water standing under the crisper drawers.
• A gas range with three grates that rock on worn feet.
• An oven that shuts off halfway through a bake.
• A chest freezer that won't drop below 12°F.
• A wine cooler fan that whines and stops.

How a Scottdale Visit Works

Start: call us or use the form. A real person picks up 24/7 and sets you up with a same- or next-day time.

Diagnose: the tech checks power, water and gas, looks at the settings, tests the parts tied to the symptom, and tells you clearly what's broken.

Repair: once you agree, the tech puts in genuine or OEM-approved parts and tests the appliance before leaving. A warranty of up to 6 months backs the parts and the labor.

Mars in Scottdale, in Brief

• Same- or next-day visits in 30079.
• A human answers the phone, 24/7.
• EPA 608 certified techs on any refrigerant work.
• Background-checked people; insured work.
• Genuine or OEM-approved parts.
• Parts and labor protected by a warranty, up to 6 months.
• Family-owned, 15+ years of repairs behind us.

Brands Hank's Crew Fixes in Scottdale

Scottdale kitchens bring my techs Whirlpool, GE, Frigidaire, Samsung, LG, Maytag, Kenmore, Amana, Hotpoint, Haier, Electrolux and Magic Chef, plus wine coolers from a long list of makers. They've spent years working on all of them.

Mars Appliance Repair is family-owned and works for you, not for a manufacturer. No brand listed here is affiliated with us or endorses us; we name them to show what we repair.

Cities Around Scottdale

• Decatur — to the west
• Avondale Estates — just south
• Clarkston — east, past I-285
• Tucker — north, beyond Stone Mountain Freeway
• Pine Lake — southeast
• Stone Mountain — farther east

Scottdale visits start from 1945 The Exchange SE, Atlanta, GA 30339.

Bring Hank's Crew to Scottdale

Phone (470) 516-8711 for a person 24/7, or send the form, and we'll set a same- or next-day visit in Scottdale.