✅ 15+ Years 🏠 Family-Owned

Atlanta Refrigerator Repair by Hank's Crew

If your fridge is sweating more than you in July, you are in the right place. Hi, I'm Hank. My crew fixes refrigerators all over metro Atlanta, and we do it the plain way: find what actually broke, explain it without the jargon, and fix it so it stays fixed. Most visits happen same- or next-day, because a warm fridge can't wait a week.

Call (470) 516-8711, and a real person picks up 24/7, or drop your number in the form on this page and we'll call you back to set a time.

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Mars Appliance Repair technician working on a refrigerator in a metro Atlanta kitchen
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Hank's Five-Minute Checks Before You Call

Some "broken" fridges just need a nudge. Try these first. If none of them helps, you've ruled out the easy stuff and we'll know where to start.

  1. Is it getting power? The light can come on even when the cooling side is dead, so also check the breaker and any GFCI outlet in the kitchen or garage.
  2. Did the setting get bumped? Kids, groceries and elbows move dials. Set the fridge to the middle of its range and give it a few hours.
  3. Can the air move? Shove the milk and leftovers away from the vents on the back wall. A blocked vent can warm a whole shelf.
  4. Is the bottom grille packed with dust? On many models the condenser sits under there. A clogged coil makes the fridge run hot and long.
  5. Does the door actually close? A crisper drawer left open or a tilted fridge keeps the door from sealing.

While you wait, keep the door shut. The USDA's rule of thumb: a closed refrigerator keeps food safe for about 4 hours. Perishables that end up above 40°F after that should go in the trash.

How a Mars Visit Goes

You call, we listen. Tell us the brand, what the fridge is doing and your ZIP code. We'll give you a time window, usually same- or next-day.

We find the real cause. The tech checks temperatures in both sections, listens to the compressor and fans, looks at the condenser and tests the defrost parts and controls. Then we tell you straight what failed and what the fix involves, before we start. If it isn't worth fixing, we'll say that too. You make the call.

We fix it and watch it cool. We put in genuine or OEM-approved parts, start the fridge back up and make sure it's pulling temperature down before we leave. The repair is backed by a warranty of up to 6 months on parts and labor.

Technician's hands fitting a new door gasket on a refrigerator

The Parts That Usually Quit

A fridge is a team of small systems. When one player drops out, the whole team looks bad.

The cold-making crew. The compressor pushes refrigerant through the condenser, where heat leaves, and the evaporator, where the cold is made. Work on this sealed system takes an EPA 608 certified technician, and that's who we send.

The fans. One fan cools the compressor area. Another blows cold air through the freezer and over to the fridge side. They wear out, and they're one of the most common fixes we do.

The defrost team. A heater, a defrost thermostat or sensor, and a timer or board melt frost off the coil a few times a day. When one quits, frost builds up slowly and the fridge warms over a few days.

The brains. Temperature sensors feed the control board, which decides when everything runs. Newer variable-speed compressors, common on Samsung and LG, also have their own inverter board.

Water and ice. Inlet valve, filter, water lines, ice maker and dispenser.

Doors. Gaskets, hinges and switches. A tired gasket lets damp air in all day, and the defrost system pays for it.

Every Kind of Fridge in Metro Atlanta Kitchens

French door, side-by-side, top freezer, bottom freezer, counter-depth, built-in and panel-ready, plus the beer fridge in the garage and the mini fridge in the bonus room. Age and style matter more than the badge, and we've seen just about every combination.

Garage fridges deserve a special mention. A Georgia garage in August is rough on a refrigerator, and so is a January cold snap. Plenty of standard models aren't designed for those swings, so we check the room before we blame the fridge.

Fix It or Replace It? Hank's Straight Answer

Most of the time, fix it. Fans, relays, sensors, defrost parts, valves, gaskets and boards are all replaceable, and one part is a fraction of the money for a new fridge plus delivery and install. A decent refrigerator is built to last many years.

When does replacement make sense? When an older fridge has a dead compressor or a refrigerant leak buried in the walls. If that's what we find, I'd rather tell you to replace it than sell you a repair that won't pay off. Fifteen years in, that's still how we do it.

Brands We Service

We service just about every fridge you'll find around town: Whirlpool, GE, GE Profile, GE Café, Samsung, LG, Frigidaire, Maytag, KitchenAid, Kenmore, Bosch, Electrolux, Haier, Amana and Hisense, plus high-end built-ins from Sub-Zero, Thermador, Viking, Monogram, Jenn-Air, Miele, Liebherr and Fisher & Paykel. Our techs have spent years elbow-deep in these refrigerators.

Mars Appliance Repair is an independent, family-owned company. We aren't affiliated with or endorsed by any appliance maker. Brand names are here only so you know which refrigerators we work on.

Pick Your Next Troublemaker

Everything else we fix is on the Mars Appliance Repair home page.

Where Hank's Crew Rolls

We cover metro Atlanta from Gainesville to McDonough and from Douglasville to Lawrenceville, including Atlanta, Decatur, Marietta, Sandy Springs, Smyrna, Roswell, Brookhaven, Dunwoody and Alpharetta. Put your ZIP code in the form and we'll tell you right away if we cover your street.

Home base for fridge calls: 1945 The Exchange SE, Atlanta, GA 30339.

Book a Tech in 30 Seconds

Call (470) 516-8711, where a real human answers 24/7, or leave your number in the form and we'll call you right back to lock in a same- or next-day slot.

What's Your Fridge Doing?

Every troublemaker has its tell. Here's what we see most, and what it usually means.

Warm fridge, frosty freezer

The cold air isn't making the trip from the freezer to the fresh-food side. Frost on the evaporator coil, a dead evaporator fan or a stuck damper are the usual culprits.

Everything's warm, but the light's on

The cabinet has power, but the cooling isn't running. Think start relay, condenser fan, control board or a coil choked with dust.

Click, pause, click

The compressor tries to start and something shuts it off. Often it's the small start part, not the compressor.

A puddle on the floor

Usually a clogged defrost drain, a leaking water line to the ice maker or a loose fitting on the inlet valve.

Humming like a spaceship

A fan blade brushing ice, a fan motor on its way out, or a compressor working far too hard.

Ice wall in the freezer

The defrost system quit, and frost keeps stacking up until air can't get through.

Sweaty doors and edges

Atlanta humidity plus a torn gasket, or a failed heater that keeps the door edges dry.

The ice maker gave up

A frozen fill tube, a bad valve, an old filter or the ice maker itself. Our ice maker repair page goes deeper.

Weird code on the display

Snap a photo and read it to us on the phone. It saves time on the visit.

Why neighbors call us back

Why Neighbors Call Mars Back

Same- or next-day slots

For a fridge that just quit on you.

Real people on the phone 24/7

Ready to set up your visit.

EPA 608 certified techs

For the refrigerant side of the job.

Background-checked and insured

Because we're the ones in your kitchen.

Genuine or OEM-approved fridge parts

That fit your model.

Up to 6 months of warranty on parts and labor

From a family-owned crew with 15+ years at it.

Straight answers

Refrigerator FAQ — The Stuff People Ask Hank

? How fast can you get here?

Same- or next-day is the norm across most of metro Atlanta. Call in the morning for the best shot at an early slot.

? My freezer's cold but the fridge is warm. Is the compressor shot?

Probably not. A cold freezer means the compressor is doing its job. The cold air just isn't reaching the fridge side, which usually means frost on the coil, a dead fan or a stuck damper.

? What temperature should my fridge be set to?

Keep the fridge at 40°F or colder and the freezer at 0°F. Those numbers come from the USDA and FDA.

? Can I just unplug it and let it defrost?

You can, and it may cool again for a few days. But if a defrost part failed, the ice comes right back. And please don't chip at it with a knife, it's easy to poke a hole in the coil.

? Do you fix built-in and high-end fridges?

Yes. We service built-in, panel-ready and column refrigerators along with everyday models.

? What kind of parts do you use?

Genuine or OEM-approved parts, matched to your model.

? How long is a fridge repair covered?

Our refrigerator repairs come with a warranty of up to 6 months on parts and labor.

? Are you the brand's service company?

Nope. Mars is an independent, family-owned crew. We list brands so you know we work on them, nothing more.

Let's get your
appliance back to life.

One call to a real, friendly human. Same- or Next-Day slots across metro Atlanta, and a fix that actually holds.

Same- or Next-Day service across metro Atlanta
☎ Call Hank — (470) 516-8711