Hank's Crew Fixes Appliances in Morrow, GA

Morrow Neighborhoods on Our Map

• Jonesboro Road (GA 54) — homes and shops through the middle of town.
• Around Southlake Mall — apartments and neighborhoods near Mount Zion Boulevard and Southlake Parkway.
• Near Clayton State University — houses and rentals around the campus.
• Lake Harbin Road — subdivisions along its length.
• The north end — streets up toward Lake City and Forest Park.

Morrow ZIP code on our map: 30260. Type your ZIP code into the form to double-check your address.

Repairs Hank's Crew Takes On in Morrow

The Little Door in the Ice Chute

On a refrigerator that serves ice through the door, a small flap closes off the chute after each pour. Many flaps stay open for a few seconds so the last cubes can drop, then shut. While the flap is open, cold escapes and room air gets in. When it doesn't close all the way, warm, damp air keeps drifting into the chute. Frost forms, water drips onto the paddle, and the ice in the bucket starts to fuse into clumps.

Checks you can do:

• Watch the flap after a pour. Shine a flashlight up into the chute. It should swing shut after a few seconds.
• Look for something holding it open. A chip of ice, a crumb or a dried splash of soda is enough.
• Wipe the flap's seal with a warm, damp cloth. Sticky residue keeps it from closing tight.
• Melt ice in the chute gently. A warm cloth or a plastic utensil works; a knife can crack the chute.

Crushed Ice That Jams or Comes Out in Chunks

The crusher sits in the ice bucket assembly. When you pick crushed, blades break the cubes on their way out. If the ice in the bucket has fused, from a flap left open, a short power outage or weeks without use, the auger and crusher strain or stall.

Here's what to try: take the bucket out the way your manual shows, break up or dump the clumped ice, dry the bucket, and seat it firmly back in place. Crushed mode is slower and louder than cubed, and that part is normal.

Call when the motor hums but nothing turns, the crusher grinds with an empty bucket, the flap never closes, or the chute frosts over again a day after you cleaned it.

Ticks and Pings From a Heating Oven

Preheat the oven and it may tick, ping or pop for the first several minutes, and again as it cools down after dinner. Those sounds come from the metal. The oven walls, the racks and the panels around the cavity expand with heat and shrink as they cool, and they make noise doing it. Electric ovens also click softly as relays switch the elements on and off to hold temperature.

A small one you can fix yourself: a rack pushed all the way against the back wall can ping as it heats. Slide it forward a little.

Sounds that aren't normal:

• A sharp bang from inside the oven, especially with the heat suddenly gone.
• A buzz or crackle with a bright flash at an electric element. That's arcing. Turn the oven off at the breaker and leave it off until it's repaired.
• Grinding or squealing from the convection fan at the back of the oven.
• A hiss on a gas oven with a gas smell. Turn it off and open a window. If the smell is strong, get everyone outside and call the gas utility from there.

The Soft Whoosh of a Gas Oven

A gas oven adds a sound of its own. Each time the burner lights, you may hear a quiet whoosh or a soft puff from under the oven floor, and a faint click as the valve opens or closes. That's normal. A loud bang when the burner lights, flames that roll out of the slots in the oven floor, or a burner that takes longer and longer to catch is different. Turn the oven off, let it cool and book a visit. A weak igniter or a dirty burner can delay ignition, and a late light is a bigger, louder light.

A Wine Cooler That Hums Through the Cabinets

A compressor wine cooler hums and vibrates a little every time the compressor runs. Built under a counter, it can sound much louder than it is, because the cabinets around it act like a drum. Most of that noise can be tamed.

• Level the cooler. Turn the leveling feet until it sits solid and doesn't rock.
• Check the gaps. The sides and top shouldn't touch the cabinets or the trim. The installation guide lists the spacing for your model.
• Give the bottles some room. Bottles touching each other or the glass rattle with every cycle.
• Press on the kick plate. A loose front grille at the bottom can buzz on its own.

Wine stored for years also does best away from steady vibration, so a quieter cooler is better for the bottles too.

Call us if the hum gets louder week by week, the cooler clicks on and off every few minutes, a fan scrapes, or the cabinet warms up while the compressor runs nonstop.

Morrow Fixes on Hank's List

• An ice chute frosted over because its flap stuck open.
• A crusher jammed on a solid block of fused cubes.
• An electric oven arcing at the bake element.
• An undercounter wine cooler rattling against its cabinet.
• A bottom-freezer fridge sitting at 44°F.
• A gas range burner that lights on one side only.

A Morrow Visit From Mars, Step by Step

First: you call or fill in the form. A person answers 24/7 and holds a same- or next-day slot.

Second: the tech checks power, water, gas and settings, then tests the parts behind your symptom and explains what's broken.

Third: once you say yes, the tech installs genuine or OEM-approved parts and tests the appliance before leaving. Your repair is covered by up to 6 months of warranty on parts and labor.

Mars Basics in Morrow

• Same- or next-day visits throughout 30260.
• A person answering the phone, 24/7.
• EPA 608 certified techs handle refrigerant work.
• Background-checked techs; insured work.
• Parts that are genuine or OEM-approved, chosen for your model.
• A warranty of up to 6 months, covering parts and labor.
• Family-owned, 15+ years of appliance repair.

Brands Hank's Crew Services in Morrow

In Morrow homes my techs repair Whirlpool, GE, Frigidaire, Samsung, LG, Maytag, Kenmore, KitchenAid, Amana, Hotpoint, Electrolux and Haier, plus wine coolers from many makers. They bring years of experience to every one of these brands.

Mars Appliance Repair is a family business and independent. We don't represent any manufacturer, and no manufacturer endorses us; the names on this page simply list what we fix.

More Cities Near Morrow

• Forest Park — to the north
• Jonesboro — just south
• Riverdale — west across Clayton County
• Rex — east of town
• Ellenwood — northeast
• Stockbridge — southeast

Morrow visits leave from 1945 The Exchange SE, Atlanta, GA 30339.

Book Hank's Crew in Morrow

Call (470) 516-8711 to talk to a person 24/7, or use the form, and we'll lock in a same- or next-day visit in Morrow.