Nobody notices the ice maker until the sweet tea is warm. Then it's the most important appliance in the house. I'm Hank, and my crew fixes ice makers all over metro Atlanta: the one in your freezer, the one in your French-door fridge door and the undercounter machine in the basement bar. Usually it comes down to one part, and we can be there same- or next-day.
Call (470) 516-8711, where a real person answers 24/7, or send the form on this page and we'll ring you back.
Tell Hank's crew what's acting up and the best number to reach you. We'll call you right back to lock in a Same- or Next-Day slot — no obligation, no upsell circus.
Try these before you call. They fix a surprising number of "broken" ice makers.
Still nothing after a day? Time to call.
You call. We ask the brand, the model if you have it, and what's happening. You get a time window, usually same- or next-day.
We test it. The tech checks water flow and the inlet valve, looks for ice in the fill tube, measures the freezer temperature and runs the ice maker through a test cycle. Then we tell you straight what failed and what it takes to fix, before any work starts. Your call whether we go ahead.
We fix it. Genuine or OEM-approved parts, a test cycle, and a check that water is flowing before we leave. A fresh ice maker takes about a day to fill the bin, so don't panic if it's empty at dinner. You get a warranty of up to 6 months on the parts and the labor.
Freezer ice makers in top-freezer, bottom-freezer and side-by-side refrigerators. The classic setup: tray, heater, arm or sensor.
Ice makers in the fridge door on French-door models. They live in an insulated box and get cold air through a duct from the freezer. When the duct, fan or seal acts up, ice slows down or the box frosts over.
Two-ice-maker fridges that make regular cubes and specialty ice. Each has its own water and control side.
Undercounter clear-ice machines for bars, kitchens and basements. They need a working drain or drain pump and regular cleaning, because minerals in the water build up as scale and slow them down.
Fix it. An ice maker problem is almost never a reason to replace a refrigerator. Valves, fill tubes, modules, filters and augers are all standard parts.
The only time I'd hesitate is when the ice maker is the symptom and the real problem is a failing sealed system in an old fridge. If we find that, you'll hear it from us plainly.
We service ice makers in refrigerators from Samsung, LG, GE, GE Profile, GE Café, Whirlpool, Maytag, KitchenAid, Frigidaire, Kenmore, Bosch and Electrolux, high-end built-ins from Sub-Zero, Thermador, Viking, Monogram and Jenn-Air, and undercounter ice machines from U-Line, Marvel and Scotsman. Our techs have years of experience pulling and replacing ice makers on these brands.
Mars Appliance Repair is an independent, family-owned company and isn't affiliated with or endorsed by any manufacturer. Brands are listed only to show which ice makers we work on.
warm sections, puddles, clicking.
frost walls, soft ice cream, silent chests.
wine fridges that drift warm.
ovens that won't heat right.
burners that won't light.
We fix ice makers across metro Atlanta: Atlanta, Decatur, Marietta, Sandy Springs, Smyrna, Roswell, Brookhaven, Dunwoody, Alpharetta and plenty of places in between, from Gainesville to McDonough. Enter your ZIP code in the form to check your street.
Ice maker visits start from 1945 The Exchange SE, Atlanta, GA 30339.
Call (470) 516-8711, where we pick up 24/7, or leave your number in the form and we'll call back to set a same- or next-day visit.
Bad water inlet valve, a frozen fill tube, a dead ice maker module or a control issue.
Not enough water is getting into the mold. Low water pressure, an old filter or a weak valve.
Cubes melting and refreezing. Freezer temperature swings or a slow drip into the bin.
The fill tube is out of place or the valve drips after it should shut.
A cracked water line, a loose fitting or a leak in the door line.
On French-door models, a worn seal or an airflow problem lets damp air freeze in there.
Ice jammed in the chute or auger, or the auger motor gave up.
Old filter, old ice, or freezer odors soaking into the ice.
The ice maker is trying, but water isn't showing up.
Because nobody wants a second trip to the store for bagged ice.
So if the fridge behind the ice maker needs refrigerant work, we're covered.
Every tech, every visit.
For the valve, the module and everything in between.
From a family-owned crew with 15+ years of experience.
Most often the freezer is too warm, the fill tube froze, the inlet valve failed, the filter is clogged, or the ice maker got switched off.
The tray isn't filling. Low water pressure, an old filter or a tired valve.
Shut off the water to the fridge and dry the floor. Even a slow leak can ruin flooring, so book a repair soon.
It starts cycling soon, but a full bin usually takes about a day.
Yes. That includes the ice box seal, the fan and duct, and the dispenser.
Yes. We work on the water system, drain pump and controls of built-in undercounter ice makers.
Our ice maker repairs carry up to 6 months of warranty on parts and labor.
No. Mars is an independent, family-owned crew. We name brands so you know we fix them.
Freezer Repair Ice Maker Repair Oven Repair Refrigerator Repair Stove & Range Repair Wine Cooler Repair
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One call to a real, friendly human. Same- or Next-Day slots across metro Atlanta, and a fix that actually holds.