Hank's Crew Fixes Appliances in Dunwoody, GA

Dunwoody Neighborhoods on Hank's Route

• Dunwoody Village — the old center of town and the streets around it.
• Perimeter Center — condos and apartments near Perimeter Mall and the office towers.
• Georgetown — one of the neighborhoods built in the early 1960s.
• Winters Chapel — homes along the Peachtree Corners line.
• Near Brook Run Park — family streets around the city's big park.

Dunwoody ZIP codes on our map: 30338, 30346 and 30360. Some of them reach past the city line, and plenty of Dunwoody mail still reads Atlanta, so the ZIP code is what counts. Enter yours in the form, and it shows whether we reach your street.

What Hank's Crew Repairs in Dunwoody

French Doors That Don't Line Up

Look across the top of a French-door refrigerator. If one door sits lower than the other, it's more than a looks problem. The low door can catch the center seal, leave a gap at its top corner, and let warm, damp air slip inside. That shows up later as frost in the freezer drawer or beads of sweat along the door edge.

Why one door drops:

• Heavy door bins. Gallon jugs of milk and juice lined up in one door pull steadily on its hinge.
• Kids swinging on a handle. The hinge takes the whole load.
• A fridge that isn't level, so one side of the cabinet rides higher.
• A move or a delivery that knocked a hinge out of true.

What you can do:

• Level the cabinet first, side to side and front to back, with the front legs or rollers the way the manual describes.
• Use the door height adjustment. Many French-door models have a screw, a cam or snap-on spacers at the bottom hinge that raise one door. The manual shows which kind yours uses.
• Spread the weight around. Move the heaviest jugs to a shelf inside.

When to call: the door won't stay where you set it, the hinge pin looks bent or worn, the top hinge has worked loose in the cabinet, or the gasket is torn where the doors meet. My techs replace hinges, door bushings and gaskets with genuine or OEM-approved parts.

The Odd Zones on a Glass-Top Range

Many smooth-top electric ranges have more than four plain circles. Two of the extras puzzle people, and each one gets blamed for faults it doesn't have.

The Bridge Zone

A bridge zone joins two elements on the same side, usually front and back, with a heated strip between them. It lets a long griddle or a fish pan heat along its whole length. It has its own key or knob position. If only one circle glows, the bridge part may simply not be switched on, and the manual shows the right steps.

The Warming Zone

A warming zone is there to keep cooked food warm, not to cook it. It runs at low power on purpose, so it won't bring a pot of water to a boil, and it was never meant to. Use it for a gravy boat, a plate of rolls or a covered dish waiting for the table.

Use flat-bottomed pans that match the size of the zone, and keep the glass clean so the zone's outline stays easy to see.

When it's a fault: an element that won't heat at any setting, one that glows in only part of its ring, a bridge strip that stays dark when selected, or a zone that heats at full power no matter where the control sits. The cause can be the element, its switch or the control board, and my techs test each one.

The Little Charcoal Filter in Some Wine Cabinets

Some wine cabinets, mostly higher-end ones built for long storage, carry a small activated-charcoal filter, often in a vent on the back wall or near the top. It lets fresh air in while it catches odors that could, over many months, reach the wine through the cork. Lots of owners never notice it's there.

Signs it's due:

• A stale or musty smell when you open the door.
• A filter reminder on the display, or a date on the filter that has passed.
• Dust caked across the filter's face.

What to do:

• Find it with the manual. Many makers suggest a new filter about once a year; your manual gives the interval for your model.
• Buy the filter made for your model, so it seats tightly and air can't slip around its edges.
• Wipe the cabinet down while the filter is out, using mild soap and water, then dry it.
• Keep strong smells away, such as paint, cleaners or a sack of onions stored right beside the cooler.

Call my crew if the smell is back soon after a new filter, mold shows up on the walls or the gasket, or the cabinet can't hold its setting. Those point to a drain, a door seal or a fan, and they take a tech.

Dunwoody Fixes on Hank's List

• A French-door fridge with one low door.
• A glass-top bridge zone that won't heat.
• A wine cabinet with a musty smell.
• An upright freezer frosting by its hinge.
• An ice maker leaving water in the tray.
• A double wall oven with a dead lower cavity.

A Dunwoody Visit, Start to Finish

You get in touch: phone us or send the form. A person takes the call 24/7 and books a same- or next-day slot.

The tech tracks down the cause: power, water and gas come first, then your settings, then a test of the parts tied to what you're seeing. You hear plainly what broke.

The tech makes the repair: once you approve it, genuine or OEM-approved parts go in, and the appliance gets a full test run. Our warranty on that work lasts up to 6 months and covers parts as well as labor.

What Dunwoody Homes Get From Mars

• Same- or next-day visits in 30338, 30346 and 30360.
• Phones answered by a person, 24/7.
• EPA 608 certified techs on sealed systems.
• Background-checked techs and insured work.
• Genuine or OEM-approved parts.
• Up to 6 months of warranty on every repair.
• Family-owned, with 15+ years of repairs.

Brands Hank's Crew Services in Dunwoody

Dunwoody kitchens keep my techs on GE Profile, GE Café, KitchenAid, Bosch, Whirlpool, Samsung, LG, Frigidaire, Electrolux, Jenn-Air, Thermador and Viking, along with wine cabinets from many makers. Years of my crew's repair work stand behind every one of those names.

Mars Appliance Repair is owned by a family, not by any manufacturer. No brand is affiliated with us or endorses us; they're named only to show what we repair.

Cities Near Dunwoody

• Sandy Springs — to the west
• Peachtree Corners — northeast, in Gwinnett
• Chamblee — south, past I-285
• Brookhaven — to the southwest
• Norcross — to the east
• Roswell — to the north

Dunwoody visits start out from 1945 The Exchange SE, Atlanta, GA 30339.

Bring Hank's Crew to Dunwoody

Call (470) 516-8711, picked up by a person 24/7, or send the form, and we'll set a same- or next-day visit at your Dunwoody home.