Gainesville is the county seat of Hall County and calls itself the Poultry Capital of the World. It lies along the shore of Lake Lanier, where the 1996 Summer Olympics held their rowing and kayaking races, and it is home to Brenau University and Riverside Military Academy. The city rebuilt after deadly tornadoes in 1903 and 1936; the second still ranks among the deadliest in American history. Hank here. My crew at Mars Appliance Repair fixes refrigerators, freezers, ice makers, wine coolers, ovens and ranges in Gainesville homes, with same- or next-day visits.
Something broke down at your place? Phone (470) 516-8711 and a person answers, 24/7. Or send the form on this page, and we'll call you back to book a time.
Tell Hank's crew what's acting up and the best number to reach you. We'll call you right back to lock in a Same- or Next-Day slot — no obligation, no upsell circus.
Gainesville ZIP codes on our map: 30501, 30504, 30506 and 30507. Some of them reach well past the city limits into the rest of Hall County, so the ZIP code, not the town name, decides. Type yours into the form to check.
fridges with soggy crispers, warm shelves or a steady drip.
deep freezers that run nonstop or let the food soften.
ice makers that freeze up, overflow or go quiet.
wine coolers that can't hold a steady setting.
ovens that won't light, won't hold heat or shut off early.
ranges with burners that click, flicker or won't catch.
In a town that knows its chicken, a lot of poultry comes out of the freezer every week. Where you thaw it matters to the food and to the fridge. USDA names three safe ways to thaw: in the refrigerator, in cold water, or in the microwave. The refrigerator is the slowest and the easiest to get right.
How to do it:
For faster thawing, USDA's cold-water method works: seal the package in a leak-proof bag, sink it in cold tap water, and change the water every 30 minutes so it stays cold. Food thawed this way should be cooked right away, before it goes back in the fridge or the freezer. Never thaw poultry on the counter or in hot water.
Why it matters to the appliance: raw juice that leaks into a crisper or runs to the back of the cabinet can get into the drain at the back wall. That leads to a sour smell, water under the drawers, or a drain that freezes shut. A frozen turkey parked against the back wall can also block the air vent and leave the shelves above it too cold.
When it's a fault: the fridge needs days to thaw what should take one, the meat partly refreezes on the shelf, or the bottom of the cabinet stays wet. My techs check the air flow, the damper, the defrost drain and the temperature sensor.
When the gas company shuts the service off for a leak repair or a meter change, the pipes in the house fill with air. Once the gas is restored, the utility may need to relight pilots and look over the appliances. On a range with spark igniters, that leftover air can make a burner click for a while before it lights.
Lighting the range again:
Leave the house and call the gas company from outside if you smell gas that doesn't fade, hear a hiss with the knobs off, or see a flame that keeps lifting off the burner. And call my crew when the burners still won't light on the first or second click a day later, the oven igniter glows but the oven never fires, or the flame stays yellow and sooty. Those point to an igniter, a valve or a clogged burner.
USDA's mark for a freezer is 0°F. Food kept at that temperature stays safe, so turning the dial all the way down rarely buys you anything. What it does do is keep the compressor running longer, push more frost onto the walls and the packages, and in a garage or a basement it can wear the freezer out sooner.
How to set it right:
When it's a fault: the freezer can't reach 0°F on its coldest setting, it runs without ever stopping, frost builds fast after a defrost, or the outside of the cabinet sweats. My techs check the gasket, the thermostat or control, the condenser, and the sealed system, and only EPA 608 certified techs handle refrigerant.
Get us on the line: call or use the form. A real person answers 24/7 and books you same- or next-day.
We figure out the problem: the tech checks the supply lines and your settings, then tests the parts behind the trouble and explains it in plain words.
We put it right: after your approval, the tech fits genuine or OEM-approved parts and tests the appliance before leaving. Parts and labor on that repair are covered for up to 6 months.
In all four Gainesville ZIP codes my techs work on premium names such as Viking, Thermador, GE Monogram, Miele, Jenn-Air, Dacor, Fisher & Paykel and Liebherr. In 30501 and 30504 we also take everyday brands, among them Whirlpool, GE, Frigidaire, Samsung, LG, Maytag and KitchenAid. My crew has years of repair work behind each of them.
Mars Appliance Repair is a family company that answers only to its customers. We have no tie to any of these brands, and none of them endorses us; the names are here to show what we fix.
Gainesville visits leave from 1945 The Exchange SE, Atlanta, GA 30339.
Ring (470) 516-8711 to reach a person 24/7, or fill out the form, and we'll book a same- or next-day visit at your Gainesville home.
Slots for a fridge that just quit on you.
Original manufacturer (OEM) parts whenever we can.
Workmanship warranty on our labor.
Of fixing fridges, ovens and ranges.
For the refrigerant side of the job.
A small crew that treats your home like our own.
30501, 30504, 30506 and 30507. Have another ZIP code? The form will tell you.
Same- or next-day visits are available in Gainesville. An early call opens up more times.
On a plate on the bottom shelf of the fridge, so nothing drips onto other food.
One to two days before you cook it, per USDA.
Air is still in the line. Light one burner at a time and give it a moment.
Leave the house and call the gas company from outside.
0°F. Colder mostly makes the compressor work harder.
The repair's parts and labor are covered for up to 6 months.
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One call to a real, friendly human. Same- or Next-Day slots across metro Atlanta, and a fix that actually holds.