Hank's Crew Fixes Appliances in Fayetteville, GA

Fayetteville, Courthouse Square to Trilith

• Downtown and the square — older houses a few blocks off GA 85, near the Holliday-Dorsey-Fife House Museum.
• North Fayetteville — subdivisions and townhomes around the Fayette Pavilion shopping area.
• Trilith — newer homes in the Town at Trilith, next to the studios.
• The GA 54 corridor — neighborhoods running east toward Jonesboro and west toward Peachtree City.
• South toward Starr's Mill — homes along GA 85 near Whitewater Creek.

Fayetteville ZIP codes: 30214 and 30215. Put yours in the form and it will confirm on the spot that your address is on our map.

What Hank's Crew Fixes in Fayetteville

Water Pooling Under the Crisper Drawers

You slide out a crisper and find a puddle beneath it. Or there's a thin sheet of ice on the floor of the freezer. Either way, the water almost always comes from the defrost system, and here's how it works.

Several times a day, a frost-free refrigerator warms its cooling coil for a few minutes to melt the frost. That meltwater runs down a small drain tube to a pan under the fridge, where the compressor's heat dries it out. When the drain clogs with food bits or freezes shut, the water has nowhere to go. It backs up, spills into the fridge section and settles under the crispers, or it refreezes in the freezer.

What you can do before the visit:

• Sponge out the water and dry the shelves so you can see whether it comes back.
• Check the back wall of the fridge. A drain opening crusted with ice or crumbs is a strong clue.
• Look at the pan under the fridge, if you can reach it from the front. Some pans overflow when the drain finally lets go all at once.
• Don't chip at ice inside the freezer with a knife or screwdriver. One slip can puncture a tube that carries refrigerant.

If the drain keeps freezing, the problem may be a defrost heater, a sensor or a missing drain clip, and that's work for a technician. Tell us how often the puddle returns; it helps narrow it down.

Warm Sides on the Fridge? Usually Normal

Plenty of people put a hand on the side of the refrigerator, feel warmth and assume something is overheating. On many models, that warmth is by design. Tubing that carries heat from the cooling system runs just under the outer skin of the cabinet, along the sides or around the door opening. It gets rid of heat and keeps moisture from beading up where the door seals.

So when should you worry?

• The sides are too hot to keep a hand on for a few seconds.
• The cabinet sweats along the door edges even though the room isn't humid.
• The fridge runs nonstop and the food is getting warmer.
• You smell something hot or burning near the back or the bottom.

Any one of those deserves a look. Warm alone, with cold food inside, is just the fridge doing its job. Give the cabinet a couple of inches of air at the sides and top, as most manuals ask, so that heat can escape.

A Door Alarm That Won't Stop Beeping

Many refrigerators beep when a door stays open for a minute or two. If yours beeps with the doors closed, or the moment you shut them, walk through this list:

1. Something is in the way. A tall bottle, a pan handle or a bag can hold the door a fraction of an inch open.
2. A bin isn't pushed all the way in. A crisper or a freezer basket that sits forward keeps the door from closing fully.
3. The door doesn't swing shut on its own. Most fridges sit slightly higher in front so the doors fall closed. Adjust the front legs or rollers if they don't.
4. The gasket is folded. A seal that has turned under on one corner leaves a gap you can feel with your hand.
5. The door switch is failing. If nothing is blocking the door and the alarm still sounds, the switch that tells the control the door is shut may be at fault.

Many models let you silence the alarm from the control panel for a while, which buys you peace while you sort it out. Just don't ignore a door that truly isn't sealing; warm air gets in and frost builds on the coil.

Near the Square or Out at Trilith

Fayetteville has both kinds of kitchens, and each has its own habits.

In an older house, the cabinet opening was often built for a smaller refrigerator. A newer, deeper model squeezed into that space can run hot because it can't breathe. An older outlet can be a problem too: a refrigerator belongs on a grounded three-prong outlet, never on an adapter or an extension cord.

In newer homes, the first trouble is often simple. The water valve behind the fridge was never opened, or the ice maker was never switched on. If the appliances are only a year or two old, find the paperwork as well, since the maker's own coverage may still apply.

Fayetteville Repairs on Hank's List

• Water under the crisper drawers from a frozen drain.
• A thin sheet of ice across the bottom of the freezer.
• A door alarm that sounds even with every door shut.
• A gas oven that clicks, glows and never lights.
• A glass-top element stuck on high.
• An ice maker that quit after the filter was changed.

How a Mars Visit Runs in Fayetteville

You book: phone us or send the form. Someone answers 24/7 and holds a same- or next-day window for you.

We look: the tech confirms power, gas, water and settings first, then tests the parts tied to your symptom and shows you what broke.

We repair: once you say yes, the tech installs genuine or OEM-approved parts and runs the appliance before leaving. The work carries a warranty of up to 6 months, on the part and the labor alike.

What Fayetteville Customers Get

• Same- or next-day visits across 30214 and 30215.
• A person, not a machine, on the phone 24/7.
• Refrigerant work by EPA 608 certified techs.
• Techs who passed a background check, and insured work.
• Genuine or OEM-approved parts only.
• Up to 6 months of warranty on each Fayetteville repair, parts and labor.
• A family business with 15+ years at the trade.

Brands We Repair in Fayetteville

Fayetteville kitchens hold Whirlpool, GE, GE Profile, GE Café, Frigidaire, Maytag, KitchenAid, Samsung, LG, Bosch, Electrolux and Kenmore, and in some homes Sub-Zero, Wolf, Viking, Thermador, Jenn-Air and Monogram. My techs bring years of hands-on practice with each of these names.

Mars Appliance Repair is a family-owned, independent shop. No manufacturer owns us, backs us or endorses us; the brand names on this page are here only to show what we work on.

Other Cities Near Fayetteville

• Peachtree City — southwest, out along GA 54
• Fairburn — northwest of town
• Jonesboro — east, over in Clayton County
• Riverdale — north, up GA 85
• Hampton — southeast, in Henry County
• Stockbridge — east, past Jonesboro

Fayetteville visits are dispatched from 1945 The Exchange SE, Atlanta, GA 30339.

Book Hank's Crew in Fayetteville

Ring (470) 516-8711 any hour and a person will answer, or send the form; we'll set a same- or next-day visit in Fayetteville.