Hank's Crew Fixes Appliances in Lawrenceville, GA

Where in Lawrenceville We Work

Gwinnett's county seat spreads out in every direction, and our techs cover it all:

• Downtown and the historic courthouse square — older homes and newer townhomes a few blocks from the Aurora Theatre.
• Collins Hill and the Georgia Gwinnett College area — family subdivisions, rentals and newer apartment communities.
• Sugarloaf Parkway and Coolray Field — homes and townhomes on the north side near Buford Drive.
• Duluth Highway (GA 120) — established neighborhoods heading west toward Duluth.
• Grayson Highway and Webb Gin House Road — subdivisions on the south side toward Grayson and Snellville.
• Five Forks Trickum Road — the southwest corner toward Lilburn.

Lawrenceville ZIP codes: 30043, 30044, 30045 and 30046. Put yours in the form to confirm we come to your street.

What Hank's Crew Fixes in Lawrenceville

Glass-Top Ranges: Care and the Usual Failures

Smooth glass-top electric ranges are everywhere in Lawrenceville homes, from starter houses to rentals to remodeled kitchens. They're easy to clean and easy to live with, and they fail in a handful of predictable ways.

One zone won't heat. Each zone has its own radiant element and its own switch or control. If one zone is cold while the others work, it's usually the element, the switch behind that knob, or a broken wire to it.

One zone won't turn off. A switch that's welded itself closed keeps power flowing to the element. Turn the range off at the breaker until it's fixed; that's a fire risk.

The "hot surface" light stays on. Often a faulty limiter or indicator circuit. Annoying, but not usually dangerous by itself.

The glass is cracked. Stop using it. A crack can let spills reach the elements and wiring underneath. The glass top is a replaceable part on most ranges.

A few habits keep a glass top happy:

• Lift pans instead of sliding them, especially cast iron.
• Clean sugary spills while the surface is still warm (carefully), because sugar can pit the glass when it cools.
• Use flat-bottomed pans that match the size of the zone.
• Skip abrasive pads and use a cooktop cleaner made for glass.

The Defrost Cycle, Explained Over the Fence

A freezer full of frost almost always points to the defrost system. Here's how it works, the way I'd explain it to a neighbor.

Every frost-free freezer has a cold coil, called the evaporator, hidden behind a panel. Moisture from the air freezes onto it a little every time you open the door. A few times a day, the fridge switches the cooling off and turns on a small heater under that coil to melt the frost. The water drips into a drain and down to a pan near the compressor, where it evaporates.

When any piece of that chain fails, frost keeps stacking up. The heater can burn out. The defrost thermostat or sensor that tells the heater when to run can quit. The timer or control board that starts the cycle can stop. Or the drain can freeze, so meltwater turns into a block of ice at the bottom of the freezer.

What you'll notice: frost on the back panel of the freezer, a fridge that warms up over a few days, water under the crisper drawers or a block of ice on the freezer floor. Unplugging the fridge for a day melts everything and makes it work again for a while, but if a defrost part failed, the frost comes right back. That's when to call us.

Side-by-Sides: Why the Fridge Half Warms First

Side-by-side refrigerators are common in Lawrenceville homes, and they share a habit: when something goes wrong with the cooling, the fresh-food side usually feels it before the freezer does.

That's because there's only one cold coil, and it sits in the freezer. A fan pushes cold air across it, and part of that air travels through a duct and a small door, called a damper, into the fresh-food side. If the coil frosts over, the fan slows or the damper sticks closed, the freezer stays cold while the other side drifts up to 45 or 50 degrees.

Before you call, open the freezer and look for the vent that feeds the fridge side, usually high on the shared wall. Make sure bags and boxes aren't packed against it. If the vent is clear and the fridge side keeps warming, a fan, the damper or the defrost system needs a look, and that's our job.

Rentals Near Georgia Gwinnett College

Lawrenceville has a lot of rental homes, townhomes and apartments, including plenty near the college. For landlords and property managers, a few tips:

• Test every appliance at turnover. Run the oven, check every burner, check the fridge and freezer temperatures and run the ice maker before the next tenant moves in.
• Keep model numbers on file. It speeds up every future call.
• Replace water filters between tenants. Old filters slow the ice maker and the dispenser.

We work directly with owners and managers and explain the repair in plain terms you can pass along. Tenants: check your lease first, since many landlords prefer to set up repairs themselves.

What Tends to Break in Lawrenceville Kitchens

• A side-by-side fridge with a warm fresh-food side and a freezer that seems fine.
• An upright freezer with frost thick on the back wall.
• A glass-top range with one zone stuck on high.
• A gas oven that takes half an hour to preheat.
• A refrigerator that clicks on and off every few minutes.
• An ice maker that freezes its cubes into one big clump.

How a Lawrenceville Visit Goes

1. Call or fill in the form. A person picks up 24/7 and books a same- or next-day window.
2. We look before we touch. Power, gas, settings and airflow first, then tests on the parts tied to the symptom.
3. You decide. We explain what failed and what the fix involves before starting any work.
4. We fix and verify. Genuine or OEM-approved parts, then a test run while the tech is still there.
5. You're covered. Up to 6 months of warranty on parts and labor.

The Mars Basics in Lawrenceville

• Visits same- or next-day across all four Lawrenceville ZIP codes.
• A person on our phone line 24/7.
• EPA 608 certified techs for any refrigerant work.
• Background checks on every tech, and insured work.
• Genuine or OEM-approved parts.
• Warranty up to 6 months on both parts and labor.
• Family-owned, with 15+ years in appliance repair.

Brands We Repair in Lawrenceville

GE, Whirlpool, Frigidaire, Samsung, LG, Maytag, Kenmore, KitchenAid, Amana, Hotpoint, Electrolux, Bosch, Haier and Hisense are all brands we service in Lawrenceville. We also handle Sub-Zero, Thermador, Viking and Monogram in the larger homes. Years on the job have taught my techs how these brands are put together.

Mars isn't connected to any appliance maker. We're independent, nobody's endorsed us, and the brand names are here only to show what we work on.

Other Cities Near Lawrenceville

• Dacula — east, along Sugarloaf Parkway and GA 316
• Grayson — south, down Grayson Highway
• Snellville — south, past Grayson
• Lilburn — southwest
• Duluth — west, along Duluth Highway
• Suwanee — north, up Lawrenceville-Suwanee Road

Lawrenceville calls head out from 1945 The Exchange SE, Atlanta, GA 30339.

Book Hank's Crew in Lawrenceville

Call (470) 516-8711, answered by a person 24/7, or send the form, and we'll be in touch to book a same- or next-day visit in Lawrenceville.