A freezer that quits in Kennesaw puts a whole season of groceries on a timer. Hank here. My crew repairs freezers throughout Kennesaw: the freezer side of your kitchen refrigerator, uprights in the garage, chest freezers in the basement and the spare unit holding hunting season's meat or a big warehouse-club haul. We cover neighborhoods near downtown Kennesaw and Main Street, the streets around Kennesaw State University, homes off Chastain Road and Jiles Road, and subdivisions toward Stilesboro Road and the mountain. Visits are same- or next-day.
Dial (470) 516-8711, where a real person answers 24/7, or send the form on this page and we'll phone you to set a time.

Tell Hank's crew what's acting up and the best number to reach you. We'll call you right back to lock in a Same- or Next-Day slot — no obligation, no upsell circus.
Refrigerators, freezers, ice makers, ovens and ranges. Choose yours to see how we fix it.
Warm, leaking, noisy or not cooling: French-door, side-by-side, built-in.
Frost buildup, soft food and freezers that run nonstop.
No ice, slow ice or a leak from the dispenser.
Gas and electric ovens that will not heat or bake evenly.
Burners, cooktops and ranges: gas, electric and induction.
Garage uprights and chest freezers. Garages here get hot in July and cold during a January freeze. Many freezers aren't designed for that range. Heat makes the compressor run without stopping. Deep cold can confuse the controls on some fridge-freezer combos, letting the freezer side drift warm.
Kitchen refrigerator freezers. Bottom-freezer, side-by-side and French-door refrigerators with frost-free freezers. When a defrost part fails, frost covers the evaporator, airflow stops and the freezer slowly warms while the fridge side follows.
Basement chest freezers. Steady temperatures help, but damp basements can rust hinges and wear out gaskets.
Student rentals near KSU. Compact fridges with small freezer sections and apartment refrigerators that see heavy use. Simple repairs, usually a fan, a thermostat or a seal.
Book a time. A real person answers 24/7. Tell us the type of freezer, the brand and what you're seeing, and we'll set a same- or next-day window in Kennesaw.
Get a clear diagnosis. The tech measures the temperature, checks the gasket, inspects the condenser and fans, tests the defrost system on frost-free models and checks the start relay and the compressor. If the sealed system is involved, an EPA 608 certified tech handles it. You hear what failed and what the repair includes before any work begins, and you decide whether to go ahead.
Watch it cool. We install genuine or OEM-approved parts, restart the freezer and confirm the temperature is heading down before leaving. Freezer repairs in Kennesaw are covered for up to 6 months, parts and labor both.

Frost-free freezers have a heater that melts frost off the evaporator coil a few times a day. When the heater, the defrost thermostat or the timer or board fails, frost builds up until air can't move. The freezer warms up even though the compressor runs.
Manual-defrost freezers, which include most chest freezers and some uprights, don't have that system. They're simpler and very dependable, but they need defrosting by hand once the frost gets thick. If a manual-defrost freezer is warm with little frost, the problem is usually the thermostat, the start parts or the sealed system.
For fans, relays, gaskets, thermostats and defrost parts, repair is the clear choice. Those are standard parts on nearly every freezer. A failed compressor or a refrigerant leak on an older, smaller chest freezer is the case where replacement may make more sense, and we'll give you an honest comparison before you decide.
Frigidaire, GE, Whirlpool, Kenmore, Maytag, Amana, Samsung, LG, KitchenAid, Electrolux, Haier, Insignia, Danby, Sub-Zero, Thermador, Viking and Monogram, along with upright and chest freezers from most major brands.
Mars Appliance Repair is an independent company owned by a family. We aren't affiliated with or endorsed by any freezer maker, and brand names are here only to show what we work on.
We cover Kennesaw ZIP codes 30144 and 30152. Not sure about your address? Type your ZIP code into the form to check. Our crew sets out from 1945 The Exchange SE, Atlanta, GA 30339.
Dial (470) 516-8711 for a real person 24/7, or leave your details in the form, and we'll schedule a same- or next-day freezer visit in Kennesaw.
Slots for a fridge that just quit on you.
Original manufacturer (OEM) parts whenever we can.
Workmanship warranty on our labor.
Of fixing fridges, ovens and ranges.
For the refrigerant side of the job.
A small crew that treats your home like our own.
A hot garage can push a freezer past what it was built to handle. The compressor runs nonstop, and a dusty condenser or a weak fan makes it worse. We check those parts and tell you whether the location is part of the problem.
On a frost-free freezer, that usually means a defrost part: the heater, the defrost thermostat or the timer or control board.
Often, yes. The thermostat, start relay and overload are common causes. A sealed-system problem is also possible, and we'll check for it.
A full, closed freezer stays cold much longer than a half-empty one. Keep it shut and move the most important items if the temperature climbs.
Yes, including compact and apartment refrigerators in student housing within our Kennesaw ZIP codes.
Not unless there's a burning smell, sparking or water near the outlet. Otherwise leave it plugged in so the tech can see what it's doing.
Same- or next-day in Kennesaw ZIP codes 30144 and 30152.
Freezer repairs carry up to 6 months of warranty on parts and labor.
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One call to a real, friendly human. Same- or Next-Day slots across metro Atlanta, and a fix that actually holds.