Gwinnett County, GA: Hank's Crew Covers the Map

Gwinnett Cities With Their Own Mars Page

Each of these has a page with neighborhood notes and the ZIP codes we cover:

• Lawrenceville — the county seat, from the historic square to the Highway 316 corridor.
• Duluth — along Peachtree Industrial, Pleasant Hill Road and Satellite Boulevard.
• Norcross — the older downtown and the neighborhoods around it, near I-85.
• Peachtree Corners — between Norcross and the river.
• Suwanee — north along I-85, around Town Center Park.
• Buford — up by the Mall of Georgia and Lake Lanier.
• Lilburn — south of Lawrenceville, along Highway 29.
• Snellville — southeast Gwinnett, near the DeKalb line.
• Grayson — east of Snellville on Highway 20.
• Dacula — northeast of Lawrenceville, out toward Hamilton Mill.

For two Gwinnett cities, we also have repair-specific pages: Freezer Repair in Lawrenceville and Refrigerator Repair in Duluth.

What Hank's Crew Fixes in Gwinnett

Gwinnett Homes and How Their Appliances Fail

Big subdivisions from the eighties, nineties and 2000s. Much of Gwinnett was built out in those decades, especially around Lawrenceville, Snellville, Lilburn, Grayson and Dacula. Those homes are now on their second or third refrigerator, and many keep an older fridge or freezer in the garage. Garage units fail in summer, when the heat keeps the compressor running for hours.

Newer communities near Suwanee, Buford and Hamilton Mill. Larger kitchens with four-door refrigerators, door ice makers, double wall ovens and gas ranges with five burners. Those appliances have more electronics, and an error code is a starting point rather than an answer.

Older downtowns: Norcross, Lawrenceville, Duluth, Buford. Homes near the historic centers often have remodeled kitchens squeezed into older layouts. A fridge in a tight cutout or an oven on an older circuit can be the real cause behind a recurring problem.

Townhomes and apartments near the interstates. Along I-85, Satellite Boulevard and the Highway 316 corridor, rental housing runs on hard-working top-freezer fridges and basic electric ranges. Quick, clear answers matter for both tenants and owners.

Multigenerational households. Many Gwinnett homes cook for big families, and the main refrigerator and range get heavy use. Doors open constantly, and gaskets, fans and burner parts wear faster.

How a Visit Works Anywhere in Gwinnett

Booking. Someone answers 24/7. Tell us the appliance, the brand and the symptom, and you'll get a same- or next-day window at your Gwinnett address.

Diagnosis. The tech starts with power, gas, settings and airflow, then tests the parts that match the symptom. You hear what failed and what the repair involves before any work begins. You make the call.

Repair. Genuine or OEM-approved parts are installed, and the appliance is run and checked before the tech leaves. Gwinnett repairs are covered for up to 6 months, including both the parts and our labor.

Scheduling Across a Big County

From Peachtree Corners to Dacula is a real drive, and traffic on I-85, Highway 316 and Sugarloaf Parkway can stretch it. When you book, you get a time window rather than a vague promise. If you can't be home, a family member, a neighbor or a property manager can let the tech in; let us know when you schedule. For rental homes, the tech can explain the diagnosis to both the tenant and the owner so the decision is easy.

Lake Lanier and the North End

Up near Buford and the Lake Lanier shoreline, some homes have a basement bar, a boathouse fridge or a lake-house kitchen that sits empty for weeks at a time. Appliances in lightly used spaces fail quietly: a freezer warms up with nobody watching, an ice maker sits dry until its fill tube freezes, a door seal sticks and tears. If you have a fridge or freezer like that, a simple thermometer inside and a glance at the seals now and then will catch most problems before the food is lost. When something does go wrong, we repair lake-house and basement appliances the same way we repair the ones in your main kitchen.

Hank's Tips for Gwinnett Kitchens

• Clean the refrigerator coil under the front grille each spring and fall.
• Shade the garage fridge and leave space around it.
• Replace water filters when the indicator says so, or the ice maker slows down.
• Dry burner parts after a boil-over before trying to light them again.
• Keep the floor vent of a built-in wine cooler open.
• Snap a photo of the model sticker. It makes booking faster.

Repair or Replace?

Repair wins far more often than not: fans, relays, defrost parts, gaskets, valves, igniters, elements, sensors and boards are standard parts with good availability. The exception is usually a sealed-system failure on an older, basic refrigerator or freezer. If the tech lands on that diagnosis, you'll hear it plainly, along with what we'd do in your place.

Every Gwinnett Visit Includes

1. Same- or next-day appointments, from Buford down to Snellville.
2. Phones answered by a real person 24/7.
3. Refrigerant and sealed-system jobs go only to EPA 608 certified technicians.
4. Background checks and insurance for every technician we send.
5. Genuine or OEM-approved parts for your exact model number.
6. Up to 6 months of coverage on parts and labor.
7. The same family-owned crew, 15+ years into fixing appliances.

Brands in Gwinnett Kitchens

Samsung, LG, Whirlpool, GE, GE Profile, GE Café, Frigidaire, Maytag, KitchenAid, Kenmore, Bosch, Electrolux, Amana and Haier, along with Sub-Zero, Thermador, Viking, Wolf, Monogram, Jenn-Air and Miele, and wine cooler and ice machine brands such as U-Line, Marvel and Scotsman.

Mars Appliance Repair is independent and family-run. None of the brands above has any tie to us or vouches for us; the list is here so you can spot your own appliance.

Where We Start From

The crew sets out for Gwinnett from 1945 The Exchange SE, Atlanta, GA 30339. The ZIP code box in the form will tell you right away whether your address is on our route.

Book Appliance Repair in Gwinnett County

Dial (470) 516-8711 to reach a real person 24/7, or send your details through the form, and we'll set a same- or next-day visit anywhere on our Gwinnett route.