Alpharetta kitchens tend to run on big, feature-heavy refrigerators, and the ice maker is usually the first feature to act up. I'm Hank, and my crew handles ice maker repair across Alpharetta: townhomes near downtown and Avalon, family homes off Old Milton Parkway and Haynes Bridge Road, and the larger houses around Windward. We work on tray ice makers in the freezer, ice boxes in French-door fridge doors, dual and craft-ice setups and undercounter machines. Visits are same- or next-day.
Want a time slot? Dial (470) 516-8711 and a real person picks up 24/7, or fill in the form on this page and we'll phone you.
Tell Hank's crew what's acting up and the best number to reach you. We'll call you right back to lock in a Same- or Next-Day slot — no obligation, no upsell circus.
Refrigerators, freezers, ice makers, ovens and ranges. Choose yours to see how we fix it.
Warm, leaking, noisy or not cooling: French-door, side-by-side, built-in.
Frost buildup, soft food and freezers that run nonstop.
No ice, slow ice or a leak from the dispenser.
Gas and electric ovens that will not heat or bake evenly.
Burners, cooktops and ranges: gas, electric and induction.
Run through these before booking. They don't fix a bad part, but they rule out the simple stuff:
If the bin is still empty a day later, it's time for a tech.
Big French-door and four-door refrigerators. These are everywhere in Alpharetta. Their door ice makers sit in an insulated box fed by cold air through a duct from the freezer. If the duct fan stops or the box seal wears, the ice box frosts over and the dispenser jams.
Dual and specialty ice makers. Some refrigerators make regular cubes in the freezer and round or craft ice in the door. Each ice maker has its own water and control side, so one can quit while the other keeps working.
Built-in and panel-ready refrigerators. Common in remodeled kitchens around Windward and the newer neighborhoods north of town. Their ice makers are reliable, but the unit has to come out of the cabinetry carefully to reach the water connections.
Undercounter ice machines. Basement bars, outdoor kitchens and wet bars often have a dedicated clear-ice machine. These need a working drain path and regular cleaning to keep producing.
Townhome and apartment refrigerators. Simpler top- or bottom-freezer models with a single tray ice maker. A failed valve or module is a quick, clean repair.
Step one, the booking. A person answers 24/7. Share the brand, the model number if it's handy and what the ice maker is doing, and we'll offer a same- or next-day window in Alpharetta.
Step two, the testing. The tech checks the freezer temperature, measures water flow at the inlet valve, inspects the fill tube for ice and cycles the ice maker on the spot. For a door ice maker, the duct, fan and compartment seal get checked too. Before any work, you get a plain explanation of what failed and what the repair takes. Nothing happens until you agree.
Step three, the repair. Genuine or OEM-approved parts go in. The tech restores the water, watches a full fill for drips and confirms the ice maker cycles. A new ice maker can need about a day to fill a bin. Every repair comes with a warranty of up to 6 months on parts and labor.
Repair it. A failed ice maker is a parts job, not a reason to retire a good refrigerator. We'd only talk about other options if the freezer behind the ice maker can't hold temperature on an older unit. In that case, we'll lay it out plainly before you spend anything.
Samsung, LG, GE, GE Profile, GE Café, Whirlpool, Maytag, KitchenAid, Frigidaire, Kenmore, Bosch and Electrolux refrigerators, built-in brands such as Sub-Zero, Thermador, Viking, Monogram and Jenn-Air, plus undercounter ice machines from U-Line, Marvel and Scotsman.
Mars Appliance Repair is independent and run by a family. No manufacturer is affiliated with us or endorses us, and brand names are shown only to describe the equipment we repair.
We cover Alpharetta ZIP codes 30004, 30005, 30009 and 30022. Put your ZIP code in the form to confirm your address. Our techs drive out from 1945 The Exchange SE, Atlanta, GA 30339.
Dial (470) 516-8711 to reach a real person 24/7, or leave your details in the form, and we'll schedule a same- or next-day ice maker visit in Alpharetta.
Inlet valve, frozen fill tube, kinked line, clogged filter or a failed ice maker module.
Water reaches the mold, but not enough of it.
Cubes thaw and refreeze. Look at door seals, freezer temperature and a dripping fill.
The fill tube shifted or the valve keeps seeping.
A cracked supply line, a loose compression fitting or a leaking door line.
A worn compartment gasket, a stuck damper or a duct fan that quit.
Ice clumped around the auger or a worn auger motor.
An old filter, old ice or freezer odors.
Slots for a fridge that just quit on you.
Original manufacturer (OEM) parts whenever we can.
Workmanship warranty on our labor.
Of fixing fridges, ovens and ranges.
For the refrigerant side of the job.
A small crew that treats your home like our own.
A filter that isn't fully locked in can block the water path. Remove it and reseat it until it clicks. If ice still doesn't come back, the inlet valve or fill tube may be the problem.
Damp air is getting into the compartment. A worn ice box seal, a stuck damper or a duct fan that stopped are the usual reasons.
Usually yes. Each ice maker has its own valve or water path and controls, so the fix targets the side that stopped.
Yes, including panel-ready and built-in models. We take care sliding them out of the cabinets.
Yes. We service the water supply, drain or drain pump, controls and cleaning cycle.
The ice maker starts working soon after the repair, but a full bin can take about a day.
30004, 30005, 30009 and 30022.
Yes. Your Alpharetta ice maker repair is covered for up to 6 months, parts and labor included.
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One call to a real, friendly human. Same- or Next-Day slots across metro Atlanta, and a fix that actually holds.